Dog & Cat Vets in Hull

## Summary Medivet Swanland 24 Hour / Swanbridge Veterinary Hospital is part of the Medivet group and is set up for out-of-hours and urgent cases, with owners repeatedly describing being seen after 7pm and getting rapid diagnostics and treatment. Recent reviews give concrete examples of emergency care including inducing vomiting after mince pies, urgent surgery for a urinary blockage, and blood tests with diagnosis and treatment within about half an hour. Owners also mention unhurried consultations for non-emergency concerns (e.g., discussing lumps and teeth) and vets taking time to explain options and involve them in decisions. Pricing comes up as a concern in one recent review about the cost of out-of-hours emergency surgery, even while praising the clinical care and communication. ## Services - 24-hour / out-of-hours emergency care (owners describe being seen after 7pm and attending “out of hours”). - Emergency treatment examples mentioned in reviews: - Inducing vomiting after ingestion of mince pies. - Blood tests, diagnosis, and treatment delivered quickly in an out-of-hours visit. - Emergency surgery for a cat with a urinary blockage. - General consultations noted in reviews: - Second-opinion consultations for ongoing health concerns. - Assessment and reassurance regarding lumps and teeth, with time for questions. - Veterinary Nurse Training facility (listed in clinic data). - Website offer mentioned: a **FREE Mobility Pain Check** (time-limited offer stated as “until 30 November” in the website content available to us). ## Pricing - **Overnight emergency consultation fee: £130** (website states this is a nationwide price; applicable for consultations **between 7pm and 9am**). - One reviewer explicitly disagreed with how much they were charged for **out-of-hours emergency surgery**, while also saying the service and communication were excellent (no surgery price was provided). ## People - **Dr Kiah Weeks-Lee (vet)**: described as taking time to thoroughly examine an injured cat, giving clear explanations, discussing treatment options, and making the owner feel involved in decisions. - **Paul Knot (vet)**: thanked by name for looking after a pet; the reviewer highlights his “expertise and knowledge” and the way he handled the pet’s care. - **Reception team**: mentioned as friendly and helpful, reducing stress during visits (named collectively rather than individually in reviews). ## Reviews **Google rating: 4.7 stars from 523 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Out-of-hours emergencies are a consistent theme, including after-7pm visits and urgent cases (poisoning/food ingestion, urinary blockage, rapid bloodwork and treatment). - Owners repeatedly mention clear explanations and being involved in decisions (discussing treatment, answering questions, providing reassurance). - Handling of nervous or uncertain pets is noted (allowing a dog time to settle and explore; gentle approach during exams). - Pricing is mostly not detailed in the latest reviews, but one owner strongly objects to the cost of out-of-hours emergency surgery despite praising the speed of getting to surgery and the vet’s communication.

## Summary Kingston Veterinary Group is a general veterinary practice that, according to its website, partners with **Vets Now for out‑of‑hours emergency care** and holds a **Puppy Friendly Practice** status. It’s also listed as a **veterinary nurse training facility**. From the latest reviews, owners most often describe a practice that runs smoothly and communicates clearly: the phone system is described as easy to use, reception staff as informative, and appointments as handled “quickly and carefully.” Several reviews also highlight practical, pet-focused touches such as **allowing nervous or large dogs to wait outside** and then **calling them in when ready**, and **monthly follow‑up appointments** after a procedure. ## Services - **Out-of-hours emergency care** via a partnership with **Vets Now** (as stated on the website). - **Puppy-focused support**: the practice states it has **Puppy Friendly Practice** status. - **Dental procedure mentioned in reviews**: removal of **two baby teeth** for a **9‑week‑old puppy**, followed by **monthly follow‑ups** until “all clear.” - **End-of-life care**: one owner describes their dog being **put to sleep**, and staff being respectful and supportive throughout. - **Veterinary nurse training facility** (listed in the clinic data). ## People - **Reception/front desk team**: described as “informative,” with multiple reviews mentioning helpful, polite interactions and issues handled promptly. - **Veterinary team (not named)**: one owner specifically notes the vet **came outside to call them in** after they waited outdoors with their dog, and that the appointment felt **open and honest** with concerns listened to. - **Continuity/recognition**: a long-term client mentions staff **knowing their dog** over years of visits. ## Reviews **4.6 stars from 326 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear, efficient admin**: an “easy to navigate” phone service; described as “well organized.” - **Handling anxious/large dogs thoughtfully**: owners mention being allowed to **wait outside** and being brought in when ready. - **Follow-up and continuity of care**: one dental case included **monthly follow-up appointments**, and another owner describes support spanning many years through to end-of-life. - **Facilities**: described as **clean and tidy**, with **space to move around**.

## Summary Medivet Sutton on Hull (Chestnut House Veterinary Centre) is part of the Medivet group (a national chain with 24-hour centres). The practice is set up for routine preventive care (first vaccinations, flea/worming, microchipping) and longer-term condition management (one owner mentions monthly Librela injections for an older dog), with access to Medivet’s overnight emergency service if needed. Reviewers repeatedly describe getting appointments quickly, staff being clear in explanations, and practical “extra mile” touches (for example, organising cremation after a pet’s death, and giving a birthday card during a monthly injection visit). It’s also listed as a veterinary nurse training facility. ## Services - Routine consultations (including first consultations for kittens and puppies, as mentioned in reviews) - Vaccinations (first vaccinations referenced for both a kitten and a puppy) - Parasite prevention/treatment: flea and worming treatments (mentioned in reviews) - Microchipping (mentioned in a puppy visit) - Longer-term medication/injection appointments (monthly Librela injection mentioned for a senior dog) - Second-opinion consultation for ongoing allergy issues (a dog with persistent allergies) - End-of-life support: taking the pet in and organising cremation (described by a reviewer) - Emergency care arrangement (via Medivet group): access to “around-the-clock emergency care” at one of their 24-hour centres (per website summary) - Veterinary nurse training facility (from clinic data) ## Pricing - Overnight emergency consultation fee: **£130** for consultations between **7pm and 9am** (per website summary) ## People - **Anna** (vet; role implied by review context): mentioned for a second-opinion appointment for a dog’s allergy issues. The owner says she did “more in one appointment” than their previous vet had in years and explained everything clearly to both partners. ## Reviews **Google rating: 4.6 stars from 202 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear communication and thorough consults:** owners mention vets explaining things in a way that’s easy to understand; one specifically credits a vet (Anna) with making progress on a long-running allergy problem during a second-opinion visit. - **Preventive care visits handled smoothly:** multiple reviews describe first vaccinations plus flea/worming, and microchipping, with pets handled well (including a 9-week-old kitten). - **Small but memorable gestures and support:** examples include organising cremation after a pet’s death (with the reviewer noting “no extra cost”), and giving a birthday card during a monthly Librela injection visit. - **Practical access:** reviewers mention being able to get a quick appointment and finding staff friendly and professional.

## Summary Haven Veterinary Group is a long-established practice (est. 1907) operating as a group with two branch surgeries, alongside dedicated ambulatory equine and farm vets. The website describes facilities set up for a wide range of cases (including separate dog/cat/exotics wards, isolation, an imaging room, dental area, operating theatre and in-house lab). In recent reviews, owners most often mention routine preventive care (vaccinations, injections, flea/worming) handled calmly, and a welcoming front desk—alongside occasional frustration about appointments running late and a busy, noisy waiting area. Concrete examples owners mention include: - Puppy vaccinations and flea/worming given “without any fuss” and with gentle handling. - Staff moving an appointment to reduce waiting time when a client arrived early. - A separate cat area in the waiting room being noticed and appreciated. - Thoughtful follow-up after euthanasia (a condolence card sent weeks later). ## Services Services and capabilities mentioned across the clinic website and recent reviews include: - Routine treatments and annual vaccinations (multiple reviews reference injections/vaccinations for dogs and cats). - Preventative care including flea and worm control, and health check-ups. - Care for multiple species: dogs, cats, rabbits, “exotics” (separate exotics ward is described), equine and farm animals. - Dental facilities (a dedicated dental area is listed on the website). - Diagnostic and inpatient facilities (diagnostic imaging room, laboratory, separate operating theatre, isolation facilities, kennel area, separate dog/cat/exotics wards). - Veterinary Nurse Training facility (listed in the clinic data). - Emergency care: the website states a 24-hour emergency service for farm and equine clients, and also mentions specified emergency opening hours for pets (details aren’t provided in the summary we received). ## People - Reception team: repeatedly mentioned as friendly and knowledgeable; several owners highlight being welcomed on arrival and helped with appointments (including being moved to an earlier slot to avoid a long wait). - Vets (unnamed in the information provided): owners describe vets listening to concerns, answering questions (e.g., during a cat consultation with an injection), and handling animals gently so they “weren’t stressed.” - End-of-life care: one owner describes euthanasia being handled with care and mentions receiving a condolence card afterwards. ## Reviews **Google rating: 4.8 stars from 172 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Preventive care visits (vaccinations/injections, flea and worming) are commonly described as smooth, with gentle handling that keeps pets calm. - Reception and appointment handling are frequently praised (friendly, helpful, sometimes proactive about reducing wait time). - Premises get specific mentions for cleanliness and having a dedicated cat area in the waiting room. - A minority of reviews raise operational negatives: appointments running late, and one report of an unpleasant, noisy waiting room with barking dogs; another describes the service as “not professional.”

## Summary Medivet Patrington / Cygnet Veterinary Centre is part of the Medivet group. The clinic appears geared toward ongoing, long-term care for cats and dogs, with multiple reviewers describing years of continuity with the same vet (Paul) and routine follow-ups/health checks alongside injury appointments. Owners repeatedly mention detailed explanations and being given options rather than a single fixed plan, plus a calm, low-pressure handling style for nervous pets (including a rescue cat seen for a 6‑month check). One recent review also describes being given an appointment quickly for a dew claw injury. ## Services - **General vet care for cats and dogs**, including long-term care over many years (owners reference cats and dogs being looked after for 9–15+ years). - **Injury/acute appointments:** a dew claw injury was assessed and treated, with the pet recovering. - **Nurse appointments/checks:** a cat’s **6‑month check** is specifically mentioned as being carried out by a nurse, with time taken for a nervous rescue cat. - **Pain/mobility screening:** the Medivet website references a **FREE Mobility Pain Check** (promotion mentioned as running until 30 November). - **Emergency care (Medivet network):** 24‑hour emergency care is available at one of Medivet’s 27 24‑hour centres (as described on the Medivet site). ## Pricing - **Overnight emergency consultation fee:** **£130** for consultations **between 7pm and 9am** (per the Medivet website). ## People - **Paul (vet, as described in reviews):** repeatedly credited for long-term continuity (9–15 years mentioned), calm handling (“handles [a cat] like he’s his own”), and keeping pets at ease. Reviews also highlight **detailed advice/diagnosis** and **offering multiple options** when applicable. - **Nursing team (unnamed):** one owner describes a nurse taking a nervous rescue cat **at the cat’s pace** during a 6‑month check. - **Reception/team (unnamed):** several reviews mention helpful, courteous front-desk and general staff. ## Reviews **Google rating: 4.6 stars from 203 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Continuity with one vet over many years:** owners describe Paul caring for pets for 9, 12, and 15 years. - **Clear explanations and choices:** “detailed” advice/diagnosis and “various options” offered when appropriate. - **Handling nervous animals gently:** a nervous rescue cat’s check is described as unhurried and done at the pet’s pace. - **Help with both routine and urgent problems:** examples include a nurse-led 6‑month check and a quickly arranged appointment for a dew claw injury.