Vets Now Emergency Clinic Hull

Vets Now Emergency Clinic Hull is part of the Vets Now network within IVC Evidensia, and provides out-of-hours emergency veterinary care when daytime practices are closed. The clinic website also mentions remote support options, including live chat and video chat with a vet, alongside in-clinic emergency appointments. Recent feedback is largely positive about fast access, friendly handling and clear explanations, though a small number of reviews raise serious concerns about triage, pricing and decision-making.

Services

• •Out-of-hours emergency care: emergency appointments when regular daytime practices are closed.
• •Remote support: the clinic website mentions live chat and video chat with a vet.
• •Pets seen: reviews refer to treatment for cats, dogs and a budgie, suggesting the service sees common pets as well as some exotics in urgent situations.
• •Emergency assessment and treatment: recent reviews mention urgent appointments for problems including seizures, sudden illness and injuries, with examples of pets being seen quickly and treated straight away.
• •Diagnostics and immediate care: reviews reference pain relief and x-rays as part of emergency work-ups, although one complaint says x-rays were not carried out before options were discussed.
• •Specialist areas listed on the website: neurology and oncology.

Pricing

No published pricing information is currently available for this clinic.

People

• •Manos (vet): named positively in recent reviews, with one owner saying he was fantastic with their cat, explained everything clearly and did not rush the appointment.
• •Reception and wider team: reviews describe staff as friendly, caring and professional, with some owners saying they were kept informed about costs and helped to feel calmer during emergencies.

Reviews

Google rating: 4.4/5 from 475 reviews.

• •Many recent reviewers describe quick access to care, including being seen very quickly, getting a rapid response by phone, or being treated soon after arrival even when told the clinic was busy.
• •Staff manner is a strong theme in positive reviews, with owners frequently mentioning friendly, caring and professional treatment that helped reduce stress in difficult situations.
• •Several reviews praise clear explanations and reassurance, including one detailed mention of vet Manos taking time to explain everything and not rushing the appointment.
• •There are also some serious negative reviews: concerns include feeling a pet's condition was not taken seriously enough, complaints about high out-of-hours costs, and two accounts describing distressing decisions being discussed before full diagnostics.