Vets Now Emergency Clinic Hull – Vets in Hull
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Corporate
Clinic Overview
Vets Now Emergency Clinic Hull is part of the Vets Now network within IVC Evidensia and provides out-of-hours emergency veterinary care when daytime practices are closed. The clinic also offers remote support options, including live chat and video chat with a vet, alongside in-clinic emergency appointments. Recent feedback is mostly positive about quick access, caring staff and clear explanations, though some owners raise concerns about high emergency fees and aspects of decision-making or follow-up.
Services
- •Out-of-hours emergency care: emergency appointments when regular daytime practices are closed.
- •Remote support: the clinic website mentions live chat and video chat with a vet.
- •Pets seen: reviews refer to treatment for cats, dogs and a budgie, suggesting the service sees common pets as well as some exotics in urgent situations.
- •Emergency assessment and treatment: reviews describe urgent help for problems including seizures, sudden illness, injuries and a bleeding tail growth, with several owners saying pets were seen quickly and treated promptly.
- •Diagnostics and immediate care: reviews reference emergency work-ups including pain relief and x-rays.
- •Specialist areas listed on the website: neurology and oncology.
Pricing
No published pricing information is currently available for this clinic.
People
- •Manos: praised by name for taking time to explain everything clearly, being good with animals and not rushing an appointment.
- •Sophia: thanked by name in a review describing compassionate care after an emergency accident.
- •Reception and wider team: reviews regularly describe the team as friendly, caring and professional, especially in stressful out-of-hours situations.
Reviews
Google rating: 4.4/5 from 508 reviews.
- •Many reviewers describe fast access to emergency care, including quick phone responses, being seen very quickly on arrival, and prompt treatment after assessment.
- •Staff manner is a strong theme, with repeated praise for kindness, reassurance and calm handling during frightening situations.
- •Several owners mention clear explanations, including a detailed review praising Manos for talking everything through carefully and not rushing the appointment.
- •Negative comments focus on high out-of-hours costs, one complaint about delayed follow-up on an insurance form, and some cases where owners felt their pet's condition was not handled as sympathetically or thoroughly as they expected.
