Companion Care (Hull Anlaby) Ltd T/A Vets4Pets – Vets in Hull
Clinic Overview
Companion Care (Hull Anlaby) Ltd trades as Vets4Pets in Hull, part of the Vets4Pets group. Its website presents a modern, well-equipped practice with in-house lab facilities, imaging, an operating theatre, hospital and isolation areas, and services that extend beyond routine care to orthopaedics and exotic pets. Recent feedback remains broadly positive about the care from vets and nurses, while recurring complaints focus on reception communication, phone access, and some pricing frustrations.
Services
- •Routine and preventive care: consultations, nurse clinics, weight clinics, microchipping, nutritional advice, prescriptions, and medication support.
- •Diagnostics and monitoring: in-house laboratory testing, digital X-ray, ultrasound, blood pressure monitoring, and eye pressure testing. Recent feedback includes a dog’s cough being investigated over two visits, with medication first and then an X-ray under anaesthesia when symptoms persisted.
- •Surgery and anaesthesia: anaesthesia, soft tissue surgery, orthopaedic procedures including cruciate surgery and fracture repair, plus airway and ear surgery, supported by an operating theatre.
- •Inpatient and infection-control facilities: hospital ward, isolation unit, and separate dog and cat wards and isolation areas.
- •Species range and additional services: rabbit medicine and testing, small mammal medicine and surgery, exotic pet care including reptiles, and pet travel paperwork such as animal health certificates.
- •Emergency cover: out-of-hours emergency care is provided by Vets Now Emergency Service.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed on value: some owners describe the care as worth returning for, while others complain about consultation and medication costs.
People
Older review material mentions Kingston. More recent feedback does not consistently name clinicians, but it does highlight a reassuring vet nurse, a kind vet-and-nurse team caring for a nervous rescue dog during a day procedure, and mixed experiences with reception and management.
Reviews
Google reviews show 4.5/5 from 378 reviews.
- •Many reviewers praise kind, knowledgeable vets and say they feel confident leaving their pets in the team’s care.
- •One detailed account describes a careful two-visit workup for a persistent cough, including medication, an X-ray under anaesthesia, and reassuring support from a vet nurse.
- •Positive comments also mention a smooth journey from booking through consultation and follow-up, though this is not consistent across all feedback.
- •Negative reviews mainly focus on reception and administration, including difficulty getting through by phone, delays around medication requests, confusion over insurance claims, and some complaints about costs.
