Companion Care (Hull Anlaby) Ltd T/A Vets4Pets

Companion Care (Hull Anlaby) Ltd trades as Vets4Pets in Hull. Its website presents a modern, well-equipped practice with in-house lab facilities, imaging, an operating theatre, hospital and isolation areas, and services that extend beyond routine care to orthopaedics and exotic pets. Recent reviews are largely positive about kind staff and thorough case workups, though some mention pricing concerns and frustrating reception or insurance communication.

Services

•Routine and preventive care: consultations, nurse clinics, weight clinics, microchipping, nutritional advice, prescriptions, and medication support.
•Diagnostics and monitoring: in-house laboratory testing, digital X-ray, ultrasound, blood pressure monitoring, and eye pressure testing. Recent feedback includes a dog’s cough being investigated over two visits, with medication first and then an X-ray under anaesthesia when symptoms persisted.
•Surgery and anaesthesia: anaesthesia, soft tissue surgery, orthopaedic procedures including cruciate surgery and fracture repair, plus airway and ear surgery, supported by an operating theatre.
•Inpatient and infection-control facilities: hospital ward, isolation unit, and separate dog and cat wards and isolation areas.
•Species range and additional services: rabbit medicine and testing, small mammal medicine and surgery, exotic pet care including reptiles, and pet travel paperwork such as animal health certificates. Out-of-hours emergency care is provided by Vets Now Emergency Service.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed on value: some owners describe prices as reasonable, while others complain about consultation and medication costs.

People

No clinicians are named in the recent feedback. Reviews mention a reassuring vet nurse before an anaesthetic X-ray, a vet-and-nurse team praised for kind handling of a nervous rescue dog during a day procedure, and mixed experiences with reception and management.

Reviews

Google reviews show 4.6/5 from 370 reviews.

•Many recent reviewers describe kind, knowledgeable vets and staff, and say they feel confident leaving their pets in the team’s care.
•One detailed account praises a careful two-visit workup for a persistent cough, including medication, an X-ray under anaesthesia, and reassuring support from a vet nurse.
•The overall service journey gets positive mentions too, from booking an appointment through consultation and follow-up.
•Negative comments focus on pricing and front-desk administration, including complaints about consultation or medication charges and confusion around insurance claims.

Reviews for Companion Care (Hull Anlaby) Ltd T/A Vets4Pets

Note: Showing the 10 most recent Google reviews out of 370 we track in total. Recent reviews may not be representative of overall sentiment.

James Bob

2 months ago

Fantastic staff, vets very kind.

bozena Widla

4 months ago

Great vet! I’ve been bringing my dog here for several years now. The staff is kind, knowledgeable, and truly cares about animals. I always feel confident leaving my dog in their hands.

Will Palmer

5 months ago

Chris Chapman

Nice staff but unfortunately discussing prices, £50 for 5 minutes with the vet and £52 for £16 worth of ear drops, why are vets been allowed to do this is 😡

Kayleigh Cooper

6 months ago

Just used pets at home

Faye Dickinson

Happy with the care my dog Lulu has received while trying to figure out the cause of her cough. Over two visits in two months, the first visit provided preventative meds for suspected kennel cough in hope it doesn't develop into an infection. On the second visit, when the cough persisted, she went under anesthesia for an X-ray which I was definitely nervous about but the consultation from the vet nurse reassured me. It was clear Lulu was well looked after; the vet and nurse spoke kindly about her behavior, which eased my worries as she’s a rescue and can be wary of strangers. I was told she was cooperative throughout which speaks volumes about her care. Was also happy to hear she ate two bowls of food upon waking up, as she wouldn't have eaten if she felt uncomfortable. She was prescribed further medication to address two of the three possible causes of her cough. We’ll be returning for reviews. I'd just like to say a massive thankyou to the whole team who cared for Lulu for the entire day and provided a thorough diagnosis.

Ian Farquharson (Farkey)

7 months ago

Wow, what a fabulous team. From the moment I phoned to make an appointment, through the consultation and then after with the service team we had a great experience here. Definitely not what i was expecting from a chain but will definitely be going back.

Sammie

10 months ago

Never met such rude disorganised set of people. The way the reception staff & management speak to customers is just unacceptable. To be told we don’t owe money as they have done our dogs treatment as a continuous claim with our insurance to then be told a few days later this is wrong and the receptionist shouldn’t have done this and we owe hundreds of pounds whilst we had already received an email off insurance telling us the vets have claimed for the treatment received. Very confusing. Very unorganised. Very unprofessional. Very rude. 5 star treatment received by the actual vet for our dog just a shame it’s a circus run by clowns.

Pete Cheney

2 years ago

Best pet shop I've ever been to. Spoke with the manager Gemma who helped and got us everything we needed. Will definitely only be using this shop for our pet needs from now on.