Norwood Veterinary Group

Services

• •General veterinary care: The practice offers broad veterinary support for routine appointments, ongoing health needs, and everyday concerns.
• •24-hour cover: The clinic states that it is available 24 hours a day, every day of the year.
• •Surgery and follow-up care: Reviews mention routine procedures such as spaying, with prompt recognition of complications, clear updates, and thorough aftercare guidance.
• •Dental treatment: Recent feedback mentions teeth cleaning and tooth extractions, with clients saying their dogs were well looked after by the receptionist, vet, and nurses.
• •Diagnostics and cross-branch support: X-rays are mentioned through referral to another branch, with similarly positive feedback about the experience there.
• •Medication and recovery guidance: Clients mention being talked through medications, recovery steps, and what to expect after treatment.
• •Everyday consultations: Reviews highlight careful listening, clear explanations, and gentle handling, including for a young puppy and first-time pet owners.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

People

• •Amy: Praised for recognising a complication during a routine spay, keeping the owner updated, answering questions, and helping them feel confident about medication and recovery.
• •Reception team: Specifically thanked in reviews, alongside positive mentions of the wider front-of-house service.
• •Wider clinical team: Recent feedback also praises the vet, nurses, and other staff for being friendly, polite, thorough, and gentle with pets.

Reviews

Google rating: 4.9/5 from 73 reviews.

• •Reviews consistently praise the team for being friendly, polite, and professional, with pets described as well cared for.
• •Communication is a strong theme, with clients appreciating staff who listen carefully, explain problems clearly, and give understandable advice.
• •Several reviews mention gentle, reassuring handling, including with a young pup and first-time pet owners.
• •Recent examples include positive feedback on dental treatment, prompt attention for urgent concerns, and smooth support across other branches for x-rays and follow-up care.