Medivet Patrington / Cygnet Veterinary Centre

- Recent feedback is consistently very positive about the team’s manner, with repeated comments about friendly, caring staff and clear communication. - Calm handling is a strong theme, especially with cats: one owner said their cat was completely comfortable during her checkup and not stressed at all. - Owners also mention prompt help when pets need urgent attention, including quick appointments for an injured dew claw and immediate support during a dog’s seizure episode.

Services

•General veterinary care for cats and dogs: owners describe the practice looking after pets over many years, including ongoing care for both cats and dogs.
•Routine appointments and nurse checks: this includes checkups and nurse-led appointments, with particular praise for helping nervous pets settle and keeping cats relaxed during visits.
•Urgent and injury-related appointments: owners mention being seen quickly for unexpected problems such as an injured dew claw, and one recent reviewer said their dog was added to the list straight away during a seizure emergency and then seen immediately when the situation worsened.
•Pain and mobility support: the practice has promoted a free Mobility Pain Check.
•Emergency care: out-of-hours emergency care is available through one of Medivet’s 24-hour centres.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. A published overnight emergency consultation fee is £130 for appointments between 7pm and 9am. Review comments on cost are generally positive, with one owner praising the care and price on a first visit and another saying the pet care plans offered good value.

People

•Paul: repeatedly praised for long-term continuity, with owners describing him caring for pets over 9 and 12 years. Reviews highlight his empathy, detailed advice, clear diagnosis, and the way he puts pets at ease.
•Nursing team: described as caring and compassionate, especially with nervous animals and routine checks carried out at the pet’s pace.
•Wider team and reception staff: regularly mentioned as friendly, helpful, courteous, and supportive, including during stressful urgent visits.
•An unnamed female vet: praised for being attentive and gentle during a cat’s checkup, helping the cat stay calm and unstressed.

Reviews

Google rating: 4.6 stars from 228 reviews.

•Recent feedback is consistently very positive about the team’s manner, with repeated comments about friendly, caring staff and clear communication.
•Calm handling is a strong theme, especially with cats: one owner said their cat was completely comfortable during her checkup and not stressed at all.
•Owners also mention prompt help when pets need urgent attention, including quick appointments for an injured dew claw and immediate support during a dog’s seizure episode.
•Long-term trust in Paul remains a standout theme, alongside practical positives such as a clean surgery, kindness under pressure, and good value for the care provided.