Medivet Hull the Avenues - Chants Vets

Medivet Hull the Avenues - Chants Vets is part of the Medivet group (the practice was established in 2006 by Sarah Mark and joined Medivet in 2021). The website positions it as a general practice with in-house diagnostic facilities (laboratory, X‑rays, ultrasound) and a focus on dentistry and surgery (including orthopaedic surgery). Recent reviewers most often mention quick appointment handling (including being seen within ~5 minutes in one review) and that staff take time to settle both pets and owners; one owner also describes being fitted in for an emergency close to closing time.

Concrete details supported by the sources include 15‑minute consultations (website), vaccination appointments specifically mentioned in reviews, and a review describing a vet discussing “appropriate options” for an elderly dog and welcoming questions.

Services

From the practice website and the latest reviews, services and capabilities mentioned include

• •15‑minute consultations
• •Vaccinations (a recent review describes a check and vaccination at an appointment)
• •Parasite care
• •Microchipping
• •Neutering
• •Nurse clinics
• •Dentistry, including “advanced dentistry” (website)
• •ECG
• •Diagnostic imaging and facilities: X‑rays, ultrasound, and an in‑house laboratory
• •Surgery: general surgery and orthopaedic surgery (website)
• •Species treated: cats, dogs, rabbits, and small mammals (website)
• •Out‑of‑hours care: provided by a Medivet 24‑hour practice (as stated on the website)
• •Veterinary Nurse Training facility (listed in the clinic data)

Pricing

Pricing isn’t listed in the provided website summary. One reviewer reports a cost transparency issue: expecting a £75 procedure and leaving with a bill of £185, with later figures “almost £210” mentioned due to being given changing amounts.

People

• •Sarah Mark (founder): the website states the practice was established in 2006 by Sarah Mark.
• •Rosie (vet): mentioned by name in a review as giving “appropriate options” for an elderly dog’s treatment and being open to questions, which the owner felt confident about.

Across reviews, staff are repeatedly described as making pets and owners feel at ease, with one owner highlighting being welcomed and reassured during an urgent visit.

Reviews

Google rating: 4.5 stars from 258 reviews. “”

• •Being put at ease: multiple owners describe a “personal touch” and staff making both them and their pets feel relaxed.
• •Efficiency and access: one owner reports waiting “no more than 5 mins” to be seen; another describes being seen for an emergency even though it was near closing time.
• •Clear discussion of options (at least in one case): a named vet (Rosie) is praised for explaining treatment options for an elderly dog and inviting questions.
• •Cost communication is a point of conflict: one reviewer reports non‑transparent/changed cost estimates (expecting £75, paying £185, with “almost £210” later mentioned), while still noting their cat improved on medication.