Haven Veterinary Group – Vets in Hull
Clinic Overview
- Many recent reviewers describe the team as friendly, caring and efficient, with both reception staff and vets getting positive mentions. - Routine visits come up often in feedback, especially vaccinations, injections and flea or worming treatments, with several owners saying pets were handled gently and stayed calm. - The practice environment is viewed positively by some owners, including comments about cleanliness and a separate waiting area for cats.
Haven Veterinary Group is a VetPartners practice in Hull, East Yorkshire. It offers first-opinion care for pets as well as farm and equine work, with facilities listed for diagnostics, surgery, dental care, inpatient care and exotics. Recent owner feedback continues to highlight friendly reception staff, gentle handling during routine visits, and thoughtful support during difficult moments such as euthanasia.
Services
- •Routine veterinary care including consultations, annual vaccinations, injections, health checks, and preventative treatments such as flea and worm control. Recent reviews mention puppy first injections, cat vaccinations, and calm handling for nervous pets.
- •Small animal care for dogs, cats, rabbits and exotic species, with the clinic information also listing separate dog, cat and exotics wards. Owners specifically mention appreciating a separate cat area in the waiting room.
- •Procedures and day-patient care, with reviews mentioning cat neutering and attentive discharge care; one owner also notes their cat being bathed and dried before collection.
- •Dental and surgical facilities, with a dedicated dental area, separate operating theatre, isolation facilities, kennel area, diagnostic imaging room and laboratory listed in the clinic information.
- •Wider mixed-practice services for equine and farm animals, including a 24-hour emergency service for those clients. The clinic information also mentions emergency arrangements for pets.
- •Ongoing support features noted across the clinic information and owner feedback include a veterinary nurse training facility and reminder support for treatments and appointments through a pet plan.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception staff are regularly described as friendly, welcoming and knowledgeable, with several owners mentioning helpful appointment handling.
- •The vets are often praised for answering questions clearly and handling pets gently, including nervous dogs and cats receiving injections.
- •Owners also mention caring support around end-of-life treatment, including a condolence card sent after euthanasia.
Reviews
Haven Veterinary Group has a Google rating of 4.7 stars from 185 reviews.
- •Many recent reviewers describe the team as friendly, caring and efficient, with both reception staff and vets getting positive mentions.
- •Routine visits come up often in feedback, especially vaccinations, injections and flea or worming treatments, with several owners saying pets were handled gently and stayed calm.
- •The practice environment is viewed positively by some owners, including comments about cleanliness and a separate waiting area for cats.
- •A smaller number of reviews mention delays beyond the booked appointment time, a noisy waiting room with barking dogs, and one serious complaint about communication and clinical decision-making during a dog's illness.
