Emergency Vets in Hull

## Summary Medivet Swanland 24 Hour / Swanbridge Veterinary Hospital is part of the Medivet group and is set up for out-of-hours and urgent cases, with owners repeatedly describing being seen after 7pm and getting rapid diagnostics and treatment. Recent reviews give concrete examples of emergency care including inducing vomiting after mince pies, urgent surgery for a urinary blockage, and blood tests with diagnosis and treatment within about half an hour. Owners also mention unhurried consultations for non-emergency concerns (e.g., discussing lumps and teeth) and vets taking time to explain options and involve them in decisions. Pricing comes up as a concern in one recent review about the cost of out-of-hours emergency surgery, even while praising the clinical care and communication. ## Services - 24-hour / out-of-hours emergency care (owners describe being seen after 7pm and attending “out of hours”). - Emergency treatment examples mentioned in reviews: - Inducing vomiting after ingestion of mince pies. - Blood tests, diagnosis, and treatment delivered quickly in an out-of-hours visit. - Emergency surgery for a cat with a urinary blockage. - General consultations noted in reviews: - Second-opinion consultations for ongoing health concerns. - Assessment and reassurance regarding lumps and teeth, with time for questions. - Veterinary Nurse Training facility (listed in clinic data). - Website offer mentioned: a **FREE Mobility Pain Check** (time-limited offer stated as “until 30 November” in the website content available to us). ## Pricing - **Overnight emergency consultation fee: £130** (website states this is a nationwide price; applicable for consultations **between 7pm and 9am**). - One reviewer explicitly disagreed with how much they were charged for **out-of-hours emergency surgery**, while also saying the service and communication were excellent (no surgery price was provided). ## People - **Dr Kiah Weeks-Lee (vet)**: described as taking time to thoroughly examine an injured cat, giving clear explanations, discussing treatment options, and making the owner feel involved in decisions. - **Paul Knot (vet)**: thanked by name for looking after a pet; the reviewer highlights his “expertise and knowledge” and the way he handled the pet’s care. - **Reception team**: mentioned as friendly and helpful, reducing stress during visits (named collectively rather than individually in reviews). ## Reviews **Google rating: 4.7 stars from 523 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Out-of-hours emergencies are a consistent theme, including after-7pm visits and urgent cases (poisoning/food ingestion, urinary blockage, rapid bloodwork and treatment). - Owners repeatedly mention clear explanations and being involved in decisions (discussing treatment, answering questions, providing reassurance). - Handling of nervous or uncertain pets is noted (allowing a dog time to settle and explore; gentle approach during exams). - Pricing is mostly not detailed in the latest reviews, but one owner strongly objects to the cost of out-of-hours emergency surgery despite praising the speed of getting to surgery and the vet’s communication.

## Summary Kingston Veterinary Group is a general veterinary practice that, according to its website, partners with **Vets Now for out‑of‑hours emergency care** and holds a **Puppy Friendly Practice** status. It’s also listed as a **veterinary nurse training facility**. From the latest reviews, owners most often describe a practice that runs smoothly and communicates clearly: the phone system is described as easy to use, reception staff as informative, and appointments as handled “quickly and carefully.” Several reviews also highlight practical, pet-focused touches such as **allowing nervous or large dogs to wait outside** and then **calling them in when ready**, and **monthly follow‑up appointments** after a procedure. ## Services - **Out-of-hours emergency care** via a partnership with **Vets Now** (as stated on the website). - **Puppy-focused support**: the practice states it has **Puppy Friendly Practice** status. - **Dental procedure mentioned in reviews**: removal of **two baby teeth** for a **9‑week‑old puppy**, followed by **monthly follow‑ups** until “all clear.” - **End-of-life care**: one owner describes their dog being **put to sleep**, and staff being respectful and supportive throughout. - **Veterinary nurse training facility** (listed in the clinic data). ## People - **Reception/front desk team**: described as “informative,” with multiple reviews mentioning helpful, polite interactions and issues handled promptly. - **Veterinary team (not named)**: one owner specifically notes the vet **came outside to call them in** after they waited outdoors with their dog, and that the appointment felt **open and honest** with concerns listened to. - **Continuity/recognition**: a long-term client mentions staff **knowing their dog** over years of visits. ## Reviews **4.6 stars from 326 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear, efficient admin**: an “easy to navigate” phone service; described as “well organized.” - **Handling anxious/large dogs thoughtfully**: owners mention being allowed to **wait outside** and being brought in when ready. - **Follow-up and continuity of care**: one dental case included **monthly follow-up appointments**, and another owner describes support spanning many years through to end-of-life. - **Facilities**: described as **clean and tidy**, with **space to move around**.

## Summary Haven Veterinary Group is a long-established practice (est. 1907) operating as a group with two branch surgeries, alongside dedicated ambulatory equine and farm vets. The website describes facilities set up for a wide range of cases (including separate dog/cat/exotics wards, isolation, an imaging room, dental area, operating theatre and in-house lab). In recent reviews, owners most often mention routine preventive care (vaccinations, injections, flea/worming) handled calmly, and a welcoming front desk—alongside occasional frustration about appointments running late and a busy, noisy waiting area. Concrete examples owners mention include: - Puppy vaccinations and flea/worming given “without any fuss” and with gentle handling. - Staff moving an appointment to reduce waiting time when a client arrived early. - A separate cat area in the waiting room being noticed and appreciated. - Thoughtful follow-up after euthanasia (a condolence card sent weeks later). ## Services Services and capabilities mentioned across the clinic website and recent reviews include: - Routine treatments and annual vaccinations (multiple reviews reference injections/vaccinations for dogs and cats). - Preventative care including flea and worm control, and health check-ups. - Care for multiple species: dogs, cats, rabbits, “exotics” (separate exotics ward is described), equine and farm animals. - Dental facilities (a dedicated dental area is listed on the website). - Diagnostic and inpatient facilities (diagnostic imaging room, laboratory, separate operating theatre, isolation facilities, kennel area, separate dog/cat/exotics wards). - Veterinary Nurse Training facility (listed in the clinic data). - Emergency care: the website states a 24-hour emergency service for farm and equine clients, and also mentions specified emergency opening hours for pets (details aren’t provided in the summary we received). ## People - Reception team: repeatedly mentioned as friendly and knowledgeable; several owners highlight being welcomed on arrival and helped with appointments (including being moved to an earlier slot to avoid a long wait). - Vets (unnamed in the information provided): owners describe vets listening to concerns, answering questions (e.g., during a cat consultation with an injection), and handling animals gently so they “weren’t stressed.” - End-of-life care: one owner describes euthanasia being handled with care and mentions receiving a condolence card afterwards. ## Reviews **Google rating: 4.8 stars from 172 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Preventive care visits (vaccinations/injections, flea and worming) are commonly described as smooth, with gentle handling that keeps pets calm. - Reception and appointment handling are frequently praised (friendly, helpful, sometimes proactive about reducing wait time). - Premises get specific mentions for cleanliness and having a dedicated cat area in the waiting room. - A minority of reviews raise operational negatives: appointments running late, and one report of an unpleasant, noisy waiting room with barking dogs; another describes the service as “not professional.”

## Summary Wicstun Veterinary Group is a multi-practice vet group that has been operating for over 90 years (per its website). Reviews describe a practice that handles routine preventative care (such as booster vaccinations and check-overs) and communicates clearly—several owners mention staff answering questions and explaining costs. During COVID restrictions, one owner describes the vet coming outside to collect their dog for a booster injection and exam while they waited outside. The clinic is also listed as offering emergency veterinary services (24/7 or extended hours). ## Services - **Emergency veterinary services** (listed as 24/7 or extended hours). - **Booster vaccinations and routine check-over exams** (mentioned in a review). - **General veterinary consultations and ongoing care** are implied across multiple reviews (owners discuss bringing pets for treatment and switching their pets’ regular vet care to this practice). ## People - **Annie (vet)**: named by one reviewer, described as “amazing” with their dog, with the dog doing “so much better” afterwards. - Staff are repeatedly described as **communicative when owners ask questions** (e.g., one owner specifically mentions asking questions and getting clear communication). ## Reviews **4.9 stars from 67 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **clear explanations and communication**, including taking time to answer questions. - Several reviews highlight **pricing clarity/value** (“not overpriced,” “pricing…clearly explained,” “saving a fortune”), though no specific fees are quoted. - Multiple reviewers describe **friendly, accommodating staff**, including coordination across the group’s practices. - One review gives a concrete example of **COVID-era curbside handling** for booster injections and a check-over (vet collected the dog from outside).

## Summary Haven Veterinary Group is a multi-branch practice (the site describes two branches) offering care for pets as well as ambulatory equine and farm work, with a stated heritage “since 1907.” Facilities listed on the website include separate dog/cat/exotics wards, isolation facilities, a diagnostic imaging room, a dental area, an in-house laboratory, and a separate operating theatre. Recent reviews repeatedly mention a welcoming reception team, vets who take time to explain findings and options, and the practice accepting an emergency admission; one owner also highlights practical advice to reduce stress for a dog that isn’t keen on vet visits. The ownership model (independent vs corporate group) isn’t stated in the information provided. ## Services Based on the website and latest reviews, services and capabilities mentioned include: - Routine pet care: annual vaccinations, flea and worm control, and health check-ups - Dentistry (site mentions dental areas; services listed include routine dental work for horses) - Surgical procedures listed on the site: castrations - Equine services: vaccination courses for horses; routine dental work for horses; ambulatory equine vets mentioned - Farm veterinary work: dedicated farm vets mentioned - Emergency care: the site states a 24-hour emergency service for farm and equine clients; reviews also describe the practice accepting an emergency admission (species not specified) - Veterinary Nurse Training facility (listed in the provided clinic data) ## People - Reception team: multiple reviews mention “helpful” and “welcoming” receptionists; one owner says their dog loves going in to see reception. - Veterinary nurses: specifically described as “lovely” in a recent review. - Vets: owners mention thoroughness (a “puppy check” described as thorough), taking time to explain things clearly, and giving advice aimed at reducing stress for nervous dogs during visits. ## Reviews **Google rating: 4.7 stars from 114 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention a friendly, welcoming reception team and an organised, clean practice. - Communication is a common positive: several reviews note that staff “took time” and “explained everything thoroughly.” - A recent review mentions being accepted as an emergency admission. - Some owners describe support with anxious pets, including advice to help a dog feel less stressed about vet visits. - Cost is mentioned positively in general terms (“reasonably priced” / “pleased with the price”), without specific fees stated.