Hull Vets4Pets Ltd – Vets in Hull
Clinic Overview
- Quick access and reassuring care: one recent reviewer says their unwell 13-year-old cat was offered an appointment immediately and seen within 20 minutes, with staff described as kind, helpful, and reassuring. - Strong confidence in clinical support: Irina receives standout praise for clear advice, second opinions, and support through difficult decisions, and owners also speak well of the wider team’s care for dogs and small pets. - Good handling and communication in many routine visits: positive comments mention friendly, knowledgeable staff, considerate treatment in the clinic, and calmer handling for nervous pets.
Services
- •Routine and preventive care: vaccinations and boosters are mentioned in reviews, alongside a monthly vet plan that one owner felt offered good value across the year.
- •Consultations, second opinions, and treatment planning: reviews describe owners being given time and information to make informed decisions. One owner credits a second opinion and treatment plan with helping a dog recover from a wound and infection that had previously seemed likely to lead to euthanasia.
- •Urgent and serious illness care: reviews include both same-day help for an unwell older cat and out-of-hours care for a dog with cluster seizures. Recent feedback suggests experiences can vary when urgent procedures are needed.
- •End-of-life care: euthanasia support is discussed in several reviews, with some owners describing calm, compassionate support and others reporting distressing experiences.
- •Handling nervous or reactive pets: examples include a lower-stress plan for a nervous German Shepherd’s booster and practical adjustments such as clipping a reactive dog’s nails outside the usual waiting area.
- •Small pet care: small pets are represented in reviews, including treatment and support for a seriously ill guinea pig.
- •Training environment: the practice is listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews on value are mixed: one owner described the monthly pet plan as great value, while a recent reviewer felt a brief check-up was expensive and was unhappy not to receive the promised follow-up information about surgery costs.
People
- •Irina Jakovleva (vet): repeatedly praised for clear explanations, second-opinion work, and giving owners time to make difficult decisions. Reviews mention her positively in care for a very sick guinea pig, a dog with a serious wound and infection, and end-of-life decision support.
- •Student nurse (unnamed): commended for reading a nervous dog’s notes in advance, agreeing a lower-stress plan with the owner, and calmly administering a booster.
- •Nicki and Fiona: mentioned by name in one review from a long-standing client.
- •Wider team: reviews often describe the staff as friendly, knowledgeable, caring, helpful, and considerate around pets waiting for treatment.
Reviews
Google rating: 4.7/5 from 640 reviews. Recent feedback is mostly positive overall, with a small number of serious complaints balancing otherwise strong praise.
- •Quick access and reassuring care: one recent reviewer says their unwell 13-year-old cat was offered an appointment immediately and seen within 20 minutes, with staff described as kind, helpful, and reassuring.
- •Strong confidence in clinical support: Irina receives standout praise for clear advice, second opinions, and support through difficult decisions, and owners also speak well of the wider team’s care for dogs and small pets.
- •Good handling and communication in many routine visits: positive comments mention friendly, knowledgeable staff, considerate treatment in the clinic, and calmer handling for nervous pets.
- •Some difficult experiences are still reported: negative reviews mention problems around urgent referral capacity, dissatisfaction with consultation value or follow-up on surgery details, and distressing accounts of euthanasia and out-of-hours sensitivity.
