Hull PDSA Pet Hospital – Vets in Hull
Clinic Overview
- Several owners describe the team as helpful, professional, and reassuring, including positive experiences with a dog’s neutering, a prompt appointment for a newly registered cat, and on-time visits. - Low-cost care remains a clear positive theme, with some reviewers specifically appreciating the service as an affordable option. - The most consistent criticism is around reception and phone handling, with some owners describing calls as rude, abrupt, or patronising.
Services
- •Free and low-cost veterinary care for pets in need through the PDSA service.
- •General consultations and treatment, with recent feedback mentioning thorough check-ups for an unwell cat, suspected hyperthyroidism assessment in a cat, and treatment for a dog with allergies.
- •Routine procedures including dog neutering, with one owner saying staff helped both them and their dog feel at ease.
- •End-of-life care, including euthanasia appointments.
- •Sedation when needed during handling or procedures; one owner also praised the vet for examining an anxious cat without sedation.
- •Veterinary nurse training as part of the hospital’s role.
Pricing
No published pricing information is currently available for this clinic.
People
- •Vets and nurses: Reviews often praise the clinical team for calm handling, supportive care, and thorough examinations, including help with anxious or very unwell pets.
- •Reception team: Feedback is more mixed here. Some owners describe reception staff as kind and helpful, while others report patronising or abrupt phone and front-desk interactions, especially around eligibility, registration status, or urgent requests for care.
Reviews
Google shows 4.5 stars from 1022 reviews. Recent feedback combines strong praise for affordability and compassionate treatment with repeated complaints about access and communication.
- •Several owners describe the team as helpful, professional, and reassuring, including positive experiences with a dog’s neutering, a prompt appointment for a newly registered cat, and on-time visits.
- •Low-cost care remains a clear positive theme, with some reviewers specifically appreciating the service as an affordable option.
- •The most consistent criticism is around reception and phone handling, with some owners describing calls as rude, abrupt, or patronising.
- •Access remains a major issue in negative reviews, including complaints about long waits, pets being removed from registration after a gap in visits, and difficulty getting help in urgent or end-of-life situations.

