Hull PDSA Pet Hospital – Vets in Hull
Clinic Overview
- Several positive reviews describe lovely, helpful staff, on-time appointments, and a busy clinic that still felt organised. - Clinical care is viewed very differently by different owners: some praise calm, competent handling and say they would return, while others felt treatment or follow-up for ongoing problems such as allergies was not effective enough. - A recurring complaint is difficulty getting seen, including reports of long waits for appointments, being told the clinic was not taking new patients, or finding a pet had been removed from registration after a long gap without visits.
Hull PDSA Pet Hospital is a PDSA clinic in Hull offering free and low-cost veterinary care for pets in need, and it also operates as a veterinary nurse training facility. Recent feedback is mixed: some owners praise the vets and nurses for calm handling, supportive care, and well-managed appointments, while a number of complaints focus on access, registration rules, and difficult phone interactions when pets were unwell. Experiences around euthanasia and urgent cases are especially polarised.
Services
- •Free and low-cost veterinary care for pets in need.
- •Veterinary nurse training facility.
- •General consultations and treatment, with recent reviews mentioning suspected hyperthyroidism assessment in a cat and allergy treatment for a dog.
- •Routine procedures including dog neutering, which one recent owner said was handled in a reassuring way.
- •End-of-life care, including euthanasia appointments.
- •Sedation when needed during handling or procedures; one owner also praised the vet for examining an anxious cat without sedation.
Pricing
No published pricing information is currently available for this clinic.
People
- •Veterinary team: Recent feedback includes praise for skilful, careful examination of an anxious cat, supportive care during a dog neutering visit, and efforts to treat a critically ill pet rather than moving straight to euthanasia.
- •Nursing team: Positively mentioned alongside the vets, including practical help cleaning a cat carrier after the cat was sick.
- •Reception and phone handling: Several recent low-rated reviews describe rude or abrupt phone interactions, particularly around registration status, eligibility, outstanding amounts, and urgent requests for care.
Reviews
Google shows 4.5 stars from 1001 reviews. Recent written feedback is mixed, with both warm praise for clinical care and some strong complaints about access and communication.
- •Several positive reviews describe lovely, helpful staff, on-time appointments, and a busy clinic that still felt organised.
- •Clinical care is viewed very differently by different owners: some praise calm, competent handling and say they would return, while others felt treatment or follow-up for ongoing problems such as allergies was not effective enough.
- •A recurring complaint is difficulty getting seen, including reports of long waits for appointments, being told the clinic was not taking new patients, or finding a pet had been removed from registration after a long gap without visits.
- •End-of-life care stands out as the most divided area: one owner described a highly distressing euthanasia experience with long delays, while another felt the vets worked hard to give a very sick pet a chance.
