Kingston Veterinary Group

Kingston Veterinary Group is a veterinary practice that states it holds Puppy Friendly Practice status. It also describes an out-of-hours emergency arrangement with Vets Now (with emergencies during normal hours handled by the practice, and out-of-hours directed to Vets Now). In the latest reviews, owners repeatedly mention clear explanations that help them make informed decisions, staff who talk through options “fully and realistically,” and practical facility details like a separate waiting area for cats.

Services

•Emergency care pathway: emergencies during normal hours are handled by the practice; out-of-hours emergency care is provided in partnership with Vets Now (as stated on the website summary).
•Puppy-related care: the practice states it is a Puppy Friendly Practice.
•Care for nervous/anxious pets: owners describe staff being patient with a nervous rescue dog.
•Wildlife case mentioned: a reviewer reports bringing in a very poorly young hedgehog, being seen immediately, and euthanasia to prevent further suffering (single review).

People

•Vets and staff are repeatedly described as explaining things clearly and helping owners make decisions (e.g., “everything very well explained,” “explained options fully and realistically,” “given information that allows us to make informed decisions”).
•Multiple owners mention staff being patient and welcoming, including with a nervous rescue dog and with dogs that seem comfortable visiting (“can’t wait to get in,” “loves going”).

Reviews

4.5 stars from 209 reviews. - Communication and decision support: owners say vets explain conditions and options clearly, helping them choose realistically.

•Handling of anxious pets: patient approach mentioned for a nervous rescue dog; several comments suggest dogs are relaxed about visits.
•Practical experience details: one reviewer notes a separate cat waiting area.
•Urgent attendance and end-of-life care: one account describes being seen straight away for a critically ill young hedgehog and humane euthanasia.

Reviews for Kingston Veterinary Group

Note: Showing the 5 most recent Google reviews out of 209 we track in total. Recent reviews may not be representative of overall sentiment.

sue scott

3 weeks ago

Acconodating, friendly staff always helpful.

Kelly Atkinson

a month ago

Lovely, kind and friendly staff. There is also a separate waiting area for cats.

Dawn Robins

in the last week

Excellent service. Everything very well explained by the vet. Freddy loves going. I wouldn’t hesitate to recommend to anybody.

2 months ago

algayathi

Very helpful vet and staff. Explained options fully and realistically.

a week ago

Wendy Mackie

4 months ago

Always friendly our dog can't wait to get in

soraya kausar

So caring we had a young hedgehog very poorly 😢 got us to come in straight away and put the poorly thing out of its suffering sad but grateful 🙏 thank you so much ❤️

Robin Smith

Really friendly and patient with my nervous rescue dog. Great to deal with.

Alison Kirk

a year ago

Never had any concerns. Always given information that allows us to make informed decisions. Staff are welcoming, kind and caring and make our dogs at ease. Highly recommend both Cottingham and Beverley Road.