Kingston Veterinary Group

Kingston Veterinary Group is a multi-branch veterinary practice whose website states it partners with Vets Now for out-of-hours emergencies. The website also says all branches hold Puppy Friendly Practice status. Recent reviews focus on day-to-day consultations for dogs, with multiple owners describing staff taking extra time to help nervous dogs feel relaxed and being supportive and informative throughout visits. One recent review raises a clear pricing complaint about vaccination costs (details in Pricing).

Concrete specifics owners mention

• •Staff helping a client manage an appointment while also caring for a baby (“went above and beyond”).
• •Handling of a nervous dog described as “thorough and relaxing.”
• •“Familiar faces” said to help pets’ confidence.
• •A stated charge of £152 for booster vaccination + kennel cough in one review.

Services

• •Routine dog care is referenced in reviews, including booster vaccination and kennel cough vaccination.
• •Out-of-hours emergencies: the website states the clinic partners with Vets Now for out-of-hours emergency care.
• •Puppy Friendly Practice status is stated on the website (applies across branches).

Pricing

• •One reviewer reports being charged £152 for a booster vaccination and kennel cough for a dog, and says this was about £22 more than the previous year.

People

• •Claire and Steph are named in a recent review; the owner says they “went above and beyond” during a dog’s visit, including practical help while the owner had a baby with them.
• •Across multiple reviews, staff are described as
• •helping nervous dogs stay calm (“thorough and relaxing for my nervous dog”)
• •being informative and patient during appointments
• •providing reassurance when pets are unwell, with continuity (“familiar faces”) noted as helping pets’ confidence.

Reviews

Google rating: 4.7 stars from 218 reviews.

• •Owners frequently mention welcoming reception and friendly staff, from booking through to being greeted on arrival.
• •Several reviews describe staff making dogs feel at ease, including specific mentions of supporting nervous dogs and providing extra reassurance when pets are unwell.
• •One review reports dissatisfaction with costs, describing prices as “extortionate” and citing £152 for booster + kennel cough, said to be an increase versus the previous year.