Kingston Veterinary Group

Kingston Veterinary Group in Hull is a general small-animal practice that is part of the IVC Evidensia group. It also operates as a veterinary nurse training facility and offers emergency veterinary care, listed as 24/7 or extended-hours. Reviews often mention a friendly, practical setup for routine visits, while more recent feedback is mixed overall, with some serious concerns raised around follow-up and end-of-life arrangements.

Services

• •General veterinary care for small animals: Routine consultations are part of the clinic’s core offering, with reviews mentioning vets who ask about owners’ concerns, explain things clearly, and provide updated medical cards.
• •Preventive care: A pet plan is mentioned by an owner as covering injections along with flea and worm treatments through monthly payments.
• •Emergency and urgent care: The practice offers emergency veterinary services, listed as 24/7 or extended-hours. One recent review describes urgent treatment for a dog with IMHA over New Year, with the owner reporting a strong recovery.
• •Cat and dog handling: Reviews regularly refer to staff helping pets feel at ease, including careful handling of cats, treats available in the waiting area, and a setup aimed at reducing stress during visits.
• •End-of-life care: Euthanasia and related aftercare are mentioned in several reviews. Feedback here is mixed, with one owner describing a compassionate, pain-free experience and another reporting poor communication around cremation arrangements.
• •Training role: The clinic is also noted as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Reception team: Reviews describe a warm, cheerful welcome and smooth check-in.
• •Vets: Feedback often highlights friendly, informative vets who put owners at ease and take concerns seriously. Recent experience is mixed, with praise for urgent care and compassionate euthanasia alongside complaints about diagnostic progress and aftercare communication in some cases.
• •Nurses: Nurses are mentioned positively for looking after cats carefully and helping pets feel well cared for.

Reviews

Google reviews show 4.5 stars from 437 reviews. Recent feedback is mostly positive, but there are also a small number of serious negative experiences.

• •Owners often praise the team for being friendly, welcoming, and knowledgeable, with one reviewer saying they were seen immediately on arrival, which helped avoid stress in the waiting room.
• •Several reviews mention practical, pet-friendly touches, including a cleaning station for accidents, treats to help with weighing, and clear communication during appointments.
• •Clinical feedback includes positive comments on cat care, routine appointments, and urgent treatment, including one owner who said their dog was treated for IMHA and was recovering well.
• •Negative feedback includes one complaint about high costs and an undiagnosed skin cancer, and another about a breakdown in communication after euthanasia, where cremation went ahead before the family could discuss options such as paw prints.